Q: When Laptop Heaven pays for shipping; how do I ship my laptop?
A: We will mail you a box, packaging and a prepaid UPS shipping label. All you need to do is put your laptop in the package, adhere the shipping label to the box, and drop the box at your UPS drop-off location. You will not be charged any shipping fees. The shipping cost is not be deducted from your payment check either.

 

Q: I have sensitive information stored on my laptop's hard drive. Should I erase it myself?
We fully erase and reformat each and every hard disk we receive before processing a laptop any further.

 

Q: How soon will I get my cash?
We will mail your payment check the next business day after we receive your laptop at our facility.

 

Q: My laptop is in bad condition - it's falling apart!  I don't think you'd want to buy it.
Sure we'll buy it! Let us know what  kind of laptop you have by filling out the Instant Quote.

 

Q: Do you also buy desktop computers or any other computer equipment ?
Sorry, we buy only laptops.

 

 

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